I know I wrote about this topic last week ( Why Outlook users NEED to check emails using their ISPs webmail client too) but in light of what James discovered on his webmail, I thought it was worth writing about again. The solution… use your webmail client (Your ISP should have given you a URL) to login to your mail online and then check your online Junk Emails folder. The emails were getting moved by his ISP to a special online Junk Mails folder… so they were never making it down from the Internet to his computer. The answer… they were getting caught by the SPAM filter setup by his ISP. Where were the emails disappearing to? How many other emails was he losing that he did not know about? They had send (and resent) emails to him several times but he did not receive them… and they weren’t in his spam folder… and the sender was not receiving any bounce back or undeliverable message? I was sitting at a friend’s office on Saturday when he told me that he was having problems with emails from a particular person.
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